Check-in is from 15h30 onwards. Check-out is until 10h. Both are free, with a self check-in/out process so you can arrive at your convenience.

We provide clear video instructions so you have everything you need. Check-in is available from 15:30 onward, allowing you to arrive at any time, even late at night. Check-out is just as flexible and can be done anytime up to 10:00.

Yes. This extra service cost 80 Eur (Each). You can add it to your booking at check-out page before paying.

Yes, it’s possible. For Faro Check-in/Check-out: 260 Eur (each way) and forPorto Check-in/Check-out: 290 Eur (Each way)Service not available during the months of July, August and September.A more cost effective solutions is a bus for around 6 Eur that would take you from Lisbon to Faro (or Porto) and back so we advice this option instead. Check and book online:Flixbus.com

No. At the moment, our rentals are only available in Mainland Portugal.

Our base is in the Lisbon area.You can search My Van Portugal on Google Maps and you will find us, or copy and paste this link for exact location: https://maps.app.goo.gl/8MdTw7MjuNY85kiS7

Option 1: Public transport (Cost around 5 euros per person)Option 2: Take an Uber or Bolt ride (Bolt is usually cheaper) cost around 20 Eur from Lisbon Airport or Lisbon center and takes around 20 minutesTo reach us via Public Transport From the AirportTake the subway from the Airport to “Cais Do Sodré” https://goo.gl/maps/fs5SgHAbncbjW7CT9Take the train (single line) towards “Cascais” and drop off in “Carcavelos” and exit towards the beach side. https://goo.gl/maps/o5b4s41brtynjCij7we will pick you up at the train station and go to the check-in place (5 minutes from the station).Tip: If you have too much luggage consider taking an Uber or Bolt ride as there are transfers and a lot of stairs to climb with the public transport.

Trips outside Portugal are subject to the following conditions:Vintage vans –>Travel outside Portugal is not permitted.Modern vans –> Unlimited mileage is permitted within Portugal and Spain.Travel outside Portugal and Spain requires a minimum rental period of seven (7) nights.All trips outside Portugal must be declared in advance so that insurance coverage can be updated. Failure to do so may result in penalties and loss of insurance coverage.

During peak season (June 15 – Sept 30), this is not possible. Outside peak season, it may be possible depending on workload. We can only confirm 1 day before, and it’s free of charge. If you absolutely need flexibility, we recommend booking an extra night.

We work all-year round on during the week. We have a SELF CHECK-IN and SELF CHECK-OUT process in place so customers can arrive after working hours, or holidays or weekends at the time of your convenience at no extra cost.

Yes. We only have one automatic model at the moment. Look for the model “VW T6 California”

See the page on the menu Our models> Compare Models. You will find the info there

We can make exceptions sometimes. Please let us know before you book and we will get back to you ASAP.

The more days you rent, the better the discounts. They start for all trips of 7, 14, 21 and 30 nights.During the summer, you need to subscribe to our newsletter (pop-up or subscription bar on the home page) to receive Coupon codes usable at checkout page – 7 nights (5% OFF), 14 nights (10% OFF), 21 nights (15% OFF), 30 nights (20% OFF).During low and mid season, discounts are calculated automatically when dates are selected.

Maximum speed you can drive our vintage vans is 100 Km/h. For the modern newer models you can drive at 120 km/h on the highway

No worries! One of the things we enjoy the most is the interaction with our customers. We are happy to share our knowledge so you can have a smooth and epic trip. After booking confirmation, we will send you a useful guide with beautiful places to visit and other info on logistics that will help plan your roadtrip. If you need more help, contact us and we will address your concerns.

The minimum rental period is 4 nights. We like to be flexible for our customers so we can make exceptions if we have dates available. Contact us on Whatsapp or at hello@myvanportugal.com for more info

Since January 2021, it’s illegal to wild camp inside some protected areas and some natural parks. Specifically the areas inside “Area rede natura 2000” (https://geo-valorizacaoambientalpt-11c.blogs.sapo.pt/realizacoes-importantes-na-politica-do-1804 – Check map online). Unfortunately, the protected areas are the most visited and popular ones. Outside these areas, you’re allowed to stay for 48h in the same spot.

You can use websites and apps like Park4nights, portugaleasycamp.com, homecamper.com, and campspace.com. This is one of the latest things developing in the industry and we are super excited about it as it truly offers a way to spend your nights in unique natural spaces that complements the whole campervan and roadtrip experience. We are constantly exploring it and will be sharing some super cool curated options with you so you can enjoy them in your trip.

Yes. All of our campervans have a classic third party liability insurance with glass coverage and 24/7 road assistance.Basically, it covers the legal liability of third-party property damage. Any damages caused to the van where it is your responsibility are not included.We offer an option for a comprehensive insurance. The price for this is 35 Eur extra per night. For bookings longer than 21 nights we can offer a small discount. Franchise is 1500 Eur. If you’re interested, please contact us before booking to provide a quotation.

You can see below the conditions of the insurance. Conditions: * Driver must be older than 23 years old. * Driver must have a valid driver’s license for more than 3 years. * Franchise = 1500 Eur * Have no claims with aggravated circumstances in the last 3 years (a history is consulted by the insurer in case of damage).Guarantees The proposed insurance guarantees for a holiday in complete serenity:     * Mandatory Civil Liability up to €7,290,000; * 24/7 travel assistance; * Legal Protection; * Guaranteed capital of up to €23018,99,000 for damage due to shock, collision, rollover, fire, theft, storm, natural phenomena or acts of vandalism; * Glass breakage covered up to €1500.Franchises An insurance deductible applies in the event of responsible damage or to an unidentified third party. The deductible for glass breakage is €150 in case of glass replacement and no deductible in case of repair (with a ceiling of up to €1000 Repair). Coverage does not apply in the event of glass breakage resulting from misuse by the renter. For other damages, the deductible is €1500 per incident.An insurance deductible is applied according to the principle “one incident = one deductible paid”. The deductible amount depends on the type of incident.Use Guarantees are acquired for private or leisure travel, excluding any costly transport of people and/or goods. These trips are authorized in the following countries: * Europe: Portugal, France, Spain, Italy, Malta, Switzerland, Andorra, Belgium, Netherlands, Luxembourg, Austria, Germany, United Kingdom, Lithuania, Latvia, Estonia, Denmark, Finland, Gibraltar, Sweden, Norway, Ireland, Iceland, Poland , Slovenia, Croatia, Greece, Czech Republic, Slovakia, Romania, Hungary, Bulgaria.Exclusions Damage covered by insurance in the event of an accident means all damage resulting from an accidental and sudden incident that took place during a rental made through My Van Portugal and for which the repair amount exceeds the amount of the deductible subscribed. Some elements of the vehicle are excluded from insurance guarantees: * Removable household appliances * Vehicles and equipment transported in the safe, on the roof racks or on the motorcycle rack; * Damage to tires, resulting from braking, puncture or burst; * Accessories or elements (branded or not) whose nature is not fixed; * Household utensils, such as crockery, glasses, cutlery and similar items, small electronic devices, chairs, tables and similar items, as well as items of clothing present inside the vehicle; * Personal objects lost during a vehicle break-in belonging to the renter and/or owner; * In a situation of theft by a person with a close relationship with the renter (family member, friend, co-worker) * Loss or damage to the trailer (trailer), as well as its contents; * Loss or deterioration of all vehicles (mechanically damaged) towed by the insured vehicle; * The loss, deterioration or theft of objects belonging to the Owner; * Damage to the vehicle resulting from excessive loading or use; * Breakage of glass in elements not pierced by light; * Breakage of glass resulting from misuse by the renter (mishandling, improper use of an open window, etc…) * Mechanical breakdowns; * Roof tents, pop-up roofs * Roof of the van * Antennas and solar panels; * Stickers when they are not original. * Road assistance for tow vehicles outside permitted roads

A normal class B license is enough (Even for the bigger RV Models)

Please send us an email asking for an exception and specific dates at hello@myvanportugal.com

Our vintage models are the lowest cost option: Either VW T4 Transporter I, II or II

If you cancel your reservation 30 or more days prior to the scheduled pick-up date, you will be reimbursed the whole amount you paid until that date. 

If you cancel your reservation less than 30 days and more than 15 days prior to the scheduled check-in date, you can choose between a 50% refund or receive a flexible travel voucher for the full amount valid for 1 year.For cancellations made less than 15 days to the scheduled check-in date, you are entitled to receive 40% travel voucher of the full amount of the booking.*Vouchers are valid for 1 year from the date of the rental and only usable during low season (from 01/11 – 30/04. Excluding the holiday season in Dec-Jan)If the cancellation is coming from the customer, any payment fees and charges shall be borne solely by the customer.

Bookings include 2 people in the rental. There is an extra cost of 10 Eur / per person per night.

Yes. All our vans come equipped with a Via Verde device, so tolls are automatically charged during your trip.

Yes. The cleaning fee is 35 Eur. This is the only cost outside of the rental cost. It will be charged at the end of the trip.Please do bring the van in decent conditions.Please make sure to:Clean and dry the cutlery,  dishes and cooking equipment Empty and clean your WC cassette (Extra 40 Eur fee if this is not done)Help us maintain our high cleaning standards.If the van is very dirty, a double cleaning fee will be charged.

Normally we charge 100% when you book but if this is very important for you, we can work something out so you can book. Get in touch with us and describe what you need. We’re always open to help.

1000 Eur for all campers except for the Weinsberg Carasuite RV, which is 1500 Eur. It should be paid and already on our account by the time you start you trip.

You can pay it via Bank transfer, Revolut before arrival.

Don’t worry—our team will send you the deposit payment instructions 14 days before your check-in date. If your trip is coming up soon and you still haven’t received them, please contact us so we can resend the details.

The deposit is transferred back 15 working days after the rental ends. This allow us the time to check for potential fines, damages and get the full information on the tolls.

Yes we can sell some of them specially in the off season (Winter time). If you are interested in one of out very well maintained and reliable beauties, let us know and we might be able to figure something out.

All of our campervans run on Diesel (Portuguese: Gasóleo). Please make sure to always refuel with Diesel, as using another type of fuel can cause serious damage to the engine.

No, our campervans do not include Wi-Fi. We recommend using your own mobile data plan or purchasing a local SIM card for internet access during your trip.