Check-in is from 15h30 onwards. Check-out is until 10h. Both are free, with a self check-in/out process so you can arrive at your convenience.

We provide clear video instructions so you have everything you need. Check-in is available from 15:30 onward, allowing you to arrive at any time, even late at night. Check-out is just as flexible and can be done anytime up to 10:00.

Yes. This extra service cost 80 Eur (Each). You can add it to your booking at check-out page before paying.

Yes, it’s possible. For Faro Check-in/Check-out: 260 Eur (each way) and forPorto Check-in/Check-out: 290 Eur (Each way)This service is not available From June 15th until September 30thA more cost effective solutions is a bus for around 6 Eur that would take you from Lisbon to Faro (or Porto) and back so we advice this option instead. Check and book online:Flixbus.com

No. At the moment, our rentals are only available in Mainland Portugal.

Our base is in the Lisbon area.You can search My Van Portugal on Google Maps and you will find us, or copy and paste this link for exact location: https://maps.app.goo.gl/8MdTw7MjuNY85kiS7

Option 1: Public transport (Cost around 5 euros per person)Option 2: Take an Uber or Bolt ride (Bolt is usually cheaper) cost around 20 Eur from Lisbon Airport or Lisbon center and takes around 20 minutesTo reach us via Public Transport From the AirportTake the subway from the Airport to “Cais Do Sodré” https://goo.gl/maps/fs5SgHAbncbjW7CT9Take the train (single line) towards “Cascais” and drop off in “Carcavelos” and exit towards the beach side. https://goo.gl/maps/o5b4s41brtynjCij7we will pick you up at the train station and go to the check-in place (5 minutes from the station).Tip: If you have too much luggage consider taking an Uber or Bolt ride as there are transfers and a lot of stairs to climb with the public transport.

Trips outside Portugal are subject to the following conditions:Vintage vans –>Travel outside Portugal is not permitted.Modern vans –> Unlimited mileage is permitted within Portugal and Spain.Travel outside Portugal and Spain requires a minimum rental period of seven (7) nights.All trips outside Portugal must be declared in advance so that insurance coverage can be updated. Failure to do so may result in penalties and loss of insurance coverage.

During peak season (June 15 – Sept 30), this is not possible. Outside peak season, it may be possible depending on workload. We can only confirm 1 day before, and it’s free of charge. If you absolutely need flexibility, we recommend booking an extra night.

We work all-year round on during the week. We have a SELF CHECK-IN and SELF CHECK-OUT process in place so customers can arrive after working hours, or holidays or weekends at the time of your convenience at no extra cost.

Yes. We only have one automatic model at the moment. Look for the model “VW T6 California”

See the page on the menu Our models> Compare Models. You will find the info there

We can make exceptions sometimes. Please let us know before you book and we will get back to you ASAP.

€1000 Security DepositThe longer you rent, the more you save! Discounts apply automatically for rentals of 7, 14, 21 or 30 nightsHow it works depends on when you book:Booking before June 15 → the discount is applied automatically as soon as you select your dates. No code needed — the price you see already includes it. To double-check, compare a 6-night vs 7-night trip and you’ll see the nightly rate drop. Booking on or after June 15 → subscribe to our newsletter to receive your coupon code, then apply it at checkout.Discount codes: 7 nights → 5% OFF,  14 nights → 10% OFF,  21 nights → 15% OFF, 30 nights → 20% OFF

Maximum speed you can drive our vintage vans is 100 Km/h. For the modern newer models you can drive at 120 km/h on the highway

No worries! One of the things we enjoy the most is the interaction with our customers. We are happy to share our knowledge so you can have a smooth and epic trip. After booking confirmation, we will send you a useful guide with beautiful places to visit and other info on logistics that will help plan your roadtrip. If you need more help, contact us and we will address your concerns.

The minimum rental period is 4 nights. We like to be flexible for our customers so we can make exceptions if we have dates available. Contact us on Whatsapp or at hello@myvanportugal.com for more info

Since January 2021, it’s illegal to wild camp inside some protected areas and some natural parks. Specifically the areas inside “Area rede natura 2000” (https://geo-valorizacaoambientalpt-11c.blogs.sapo.pt/realizacoes-importantes-na-politica-do-1804 – Check map online). Unfortunately, the protected areas are the most visited and popular ones. Outside these areas, you’re allowed to stay for 48h in the same spot.

You can use websites and apps like Park4nights, portugaleasycamp.com, homecamper.com, and campspace.com. This is one of the latest things developing in the industry and we are super excited about it as it truly offers a way to spend your nights in unique natural spaces that complements the whole campervan and roadtrip experience. We are constantly exploring it and will be sharing some super cool curated options with you so you can enjoy them in your trip.

Please check the page on the menu “Protection Plans”

A normal class B license is enough (Even for the bigger RV Models)

Please send us an email asking for an exception and specific dates at hello@myvanportugal.com

Our vintage models are the lowest cost option: Either VW T4 Transporter I, II or II

If you cancel your reservation 30 or more days prior to the scheduled pick-up date, you will be reimbursed the whole amount you paid until that date. 

If you cancel your reservation less than 30 days and more than 15 days prior to the scheduled check-in date, you can choose between a 50% refund or receive a flexible travel voucher for the full amount valid for 1 year.For cancellations made less than 15 days to the scheduled check-in date, you are entitled to receive 40% travel voucher of the full amount of the booking.*Vouchers are valid for 1 year from the date of the rental and only usable during low season (from 01/11 – 30/04. Excluding the holiday season in Dec-Jan)If the cancellation is coming from the customer, any payment fees and charges shall be borne solely by the customer.

Bookings include 2 people in the rental. There is an extra cost of 10 Eur / per person per night.

Yes. All our vans come equipped with a Via Verde device, so tolls are automatically charged during your trip.

Yes. The cleaning fee is 35 Eur. This is the only cost outside of the rental cost. It will be charged at the end of the trip.Please do bring the van in decent conditions.Please make sure to:Clean and dry the cutlery,  dishes and cooking equipment Empty and clean your WC cassette (Extra 40 Eur fee if this is not done)Help us maintain our high cleaning standards.If the van is very dirty, a double cleaning fee will be charged.

Normally we charge 100% when you book but if this is very important for you, we can work something out so you can book. Get in touch with us and describe what you need. We’re always open to help.

1000 Eur for all campers except for the Weinsberg Carasuite RV, which is 1500 Eur. It should be paid and already on our account by the time you start you trip.

You can pay it via Bank transfer, Revolut before arrival.

Don’t worry—our team will send you the deposit payment instructions 14 days before your check-in date. If your trip is coming up soon and you still haven’t received them, please contact us so we can resend the details.

The deposit is transferred back 15 working days after the rental ends. This allow us the time to check for potential fines, damages and get the full information on the tolls.

Yes we can sell some of them specially in the off season (Winter time). If you are interested in one of out very well maintained and reliable beauties, let us know and we might be able to figure something out.

All of our campervans run on Diesel (Portuguese: Gasóleo). Please make sure to always refuel with Diesel, as using another type of fuel can cause serious damage to the engine.

No, our campervans do not include Wi-Fi. We recommend using your own mobile data plan or purchasing a local SIM card for internet access during your trip.